Every emergency lead deserves a clear next step.
Ready-to-use scripts, checklists, and follow-up templates for responding to water, fire, and mold emergency leads before they go cold — built from a proven operational process, not generic filler.
$29 USD one-time payment. Instant digital download. No subscription.
The job usually isn't the problem — the gap before it is
Missed calls, callbacks that come too late, and estimates that go quiet — that gap between "someone needs help" and "someone actually responded" is where restoration leads get lost, not to bad luck, but to a missing process.
A repeatable intake and follow-up process, without building it from scratch
Real scripts, real templates, and real tracking tools — ready to customize with your company name and put to use the same day.
10 files, built for busy restoration owners
Start Here guide
A 30-minute path to get the whole kit running.
Restoration Lead Rescue Playbook
The full intake, response, and follow-up process.
Emergency Call Scripts
11 ready-to-adapt phone scripts for every common scenario.
SMS & Email Templates
8 message templates, with a consent and opt-out note.
7-Day Follow-Up Sequence
A day-by-day plan with clear stop conditions.
Lead Intake Tracker (.xlsx)
A real spreadsheet with dropdowns, formulas, and a dashboard.
Missed-Lead Cost Calculator (.xlsx)
Enter your own numbers — every formula is visible.
Implementation Checklist
One-time setup, covering phones, tracker, training, and review.
Plus a LICENSE and README — everything packaged into one ZIP file.
This is for you if
- Independent water, fire, and mold restoration contractors worldwide
- Owner-operators and small teams (1–15 people) who answer their own calls, or come close to it
- Businesses that get real emergency calls but don't have a written process for what happens next
This isn't for
- Large franchises with a dedicated call center already in place
- Businesses looking for a lead-generation or marketing service — this kit assumes leads are already coming in
- Anyone looking for a guarantee of a specific number of jobs or a specific revenue outcome
$29 USD, one-time
Checkout is handled securely through Payhip. Pay once, and your download link and receipt arrive by email within minutes.
Get the Restoration Lead Rescue Kit — $29$29 USD one-time payment. Instant digital download. No subscription.
What happens after purchase
After checkout, Payhip will immediately email your receipt and secure download link — there's no waiting on us to manually send anything. If you ever lose the email, Payhip also lets you re-download from your purchase confirmation.
Frequently asked questions
Is this software?
No — it's a set of PDF guides, scripts, and two real spreadsheets (.xlsx) you use with tools you already have: your phone and Excel or Google Sheets.
Can I edit the templates?
Yes. Every script and template is meant to be customized with your company name, phone number, and your own team's voice — see the LICENSE for exactly what's covered.
Does it guarantee jobs?
No. It gives you a proven process and language — results depend on your market, pricing, and how consistently your team follows it. See the full disclaimer in the Start Here guide.
Can my team use it?
Yes — the license covers use by your business, including your own employees and contractors.
Can I resell it?
No. The license is for your own business's internal use — not for resale, redistribution, or repackaging.
What format is included?
PDF documents for the guides and scripts, and real .xlsx spreadsheets for the tracker and calculator.
Does this work outside the U.S.?
Yes — the process and scripts are written to be broadly applicable to independent restoration contractors anywhere. Emergency numbers, insurance terminology, and SMS/email regulations vary by country, so review and adapt the templates to your local requirements before using them with customers.
We can build the full system, not just hand you the templates
NJBusinessScale builds missed-call recovery, lead routing, CRM, and automated follow-up systems for service businesses — request a Lead Leakage Audit and we'll show you exactly where leads are slipping through.
Request a Lead Leakage AuditRequest your growth audit
Tell us a bit about your business and we'll reach out to set up a time to talk through what a connected acquisition, conversion, and follow-up system would look like for you — no pressure, no obligation.